What we do

BENCHMARK & COMPETITOR ANALYSIS

Starting from a data Analysis, testing & audit of the current website and system at multiple levels (GA analysis, UX testing, Technical Audit) to identify all critical issues at the technical level or pain points on the UX side. This work will allow us to redefine and re-prioritize more precisely the KPIs.

INTERVIEWS, SURVEYS

Interviews with either customers, users or Interviews with key stakeholders to define the brief.

QUANTITATIVE ANALYSIS WITH GOOGLE ANALYTICS

Analysis and report of thousands of users behaviors to identify users pain points or areas of improvements.

UX TESTING (QUALITATIVE) WITH HOTJAR

Collect feedbacks and record your website user’s actions understand where they meet problems or what other information they’d like to have, and work on an optimization action plan.

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